Privacy policy

APTS Ltd is committed to protecting your privacy and handling your personal data transparently and securely.

This Privacy Policy explains what data we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

APTS Ltd

10 Carlton Drive

Shelton Lock

Derby

DE24 9EP

Phone: 0800 093 4213

Email: info@apts.ltd

We are the data controller responsible for your personal data.

What Personal Data We Collect

We may collect and process the following information:

Contact Information

Name
Address
Email address
Telephone number

Technical Data

IP address
Browser type and version
Pages visited and time spent on the site

Transaction Data

Details of services you have enquired about or purchased
Billing information (processed securely via third-party providers)

Marketing & Communications Data

Your preferences in receiving marketing from us

How We Collect Your Data

We collect data when you:

Fill out a contact form
Call or email us
Use our website
Request a quote or service

We may also collect data automatically via cookies and tracking technologies.

Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Consent – when you opt in to marketing communications
Contract – to provide services you request
Legal obligation – to comply with legal requirements
Legitimate interests – to improve our services and website

How We Use Your Data

We use your personal data to:

Respond to enquiries
Provide and manage our services
Process payments
Improve our website and services
Send relevant updates or marketing (if you opt in)

Marketing Communications

You will only receive marketing communications if:

You have given consent, or
You have previously enquired about or purchased similar services

You can opt out at any time by:

Clicking “unsubscribe” in emails
Contacting us directly

Sharing Your Data

We do not sell your personal data.

We may share your data with:

Payment processors
IT and website service providers
Legal or regulatory authorities (if required)

All third parties are required to respect the security of your data.

Data Retention

We only keep your data for as long as necessary to:

Fulfil the purpose it was collected for
Meet legal, accounting, or reporting requirements

Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict processing
Object to processing
Data portability

To exercise your rights, contact: info@apts.ltd

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Our website uses cookies to improve your experience.

Cookies help us:

Understand how visitors use our site
Improve functionality and performance

You can control cookies via your browser settings.

Data Security

We take appropriate security measures to protect your data, including:

SSL encryption
Secure data storage
Restricted access controls

However, no method of transmission over the internet is 100% secure.

Third-Party Links

Our website may contain links to other websites.

We are not responsible for their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time.

Please check this page periodically for updates.